Privacy Policy

Our Online Privacy Policy

Thank you for visiting DirtDevil.com. We know that your privacy is very important to you and that’s why we take that very seriously. Dirt Devil® is committed to protecting any personal information that you choose to give us to help make your experience with Dirt Devil® a great one!

Personal Information Collection and Usage

Dirt Devil® is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this Privacy Policy and Terms of Use. When you provide us with personal information such as your name, street address, email address, phone number, etc., we use this information for limited and specific purposes. Dirt Devil will use the information you provide to fulfill your purchase orders, other requests, and enhance your relationship with Dirt Devil and its strategic partners. The credit card and personal information you provide us will be verified with Chase Paymentech, our credit card verification service. If you choose to receive email from Dirt Devil, then we will occasionally send you email about Dirt Devil products and promotions. We like to keep things clean, and promise not to clog your inbox.

If you would like to add your name to our mailing list, change your personal information or be removed from our mailing list, please choose one of the following options:

  • Sign up to receive our newsletter.
  • To unsubscribe, click the "unsubscribe" link in one of our emails you’ve received from Dirt Devil
  • Contact our Consumer Service Department by one of the following:
    • Send an email to us through our Contact Us page
    • Call us at: (800) 321-1134 8:00 a.m. - 7:00 p.m. EST Monday - Friday or Saturday 10:00 a.m. - 6:00 p.m. EST.
    • Contact us at: TTI Floor Care North America 7005 Cochran Road Glenwillow, Ohio 44139

Cookies

This site uses cookies. A cookie is a piece of data stored on a user's hard drive. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once a user closes their browser, the cookie simply terminates. Cookies, and other similar technology, can only record about a user what they have already chosen to tell us. Cookies cannot retrieve or transmit information you do not authorize.

We use two cookies on our web site. The first cookie is used for all visitors to our site, it is a string of letters and numbers unique to each visitor. This cookie allows us to keep track of people coming to our site over multiple visits so that we can better understand how our site is used and how we can improve it.

The second cookie we use is in our shopping section. When you place an item in your shopping cart, we save the cart ID in a cookie. This lets you leave the site without checking out and, if you return later, the contents of your cart will still be there, so you won't have to search for items again.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links

This website contains links to other sites. Please be aware that we (Dirt Devil) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Phone

Any personal information we ask for is used for limited and specific purposes. We ask you for your phone number during the checkout process so we will be able to contact you if we have trouble processing an order or for delivery purposes.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which it was collected.

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