Important notice regarding Dirt Devil® Total Pet Cyclonic Upright Vacuums

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Royal Appliance Mfg. Co has announced a voluntary recall of the following consumer product. Consumers should immediately stop using the recalled vacuums and contact Dirt Devil® for instructions on receiving a free replacement vacuum.
http://www.cpsc.gov/en/Recalls/2016/Royal-Appliance-Recalls-Dirt-Devil-Pet-Vacuums/

 

Dirt Devil Total Pet Cyclonic Upright Vacuum Dirt Devil Total Pet Cyclonic Upright VacuumDirt Devil Total Pet Cyclonic Upright Vacuum

Name of Product

Dirt Devil® Total Pet Cyclonic Upright Vacuums

Potential Hazard

The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.

Remedy

Consumers should immediately stop using the recalled vacuums and contact Dirt Devil for instructions on receiving a free replacement vacuum.

Model Number Affected

UD70210, UD70210CA and UD70210RM. The vacuums are identical with black, gray and clear housing with red and purple trim. Total Pet is printed underneath the Dirt Devil logo in the center of the vacuum.

Recall Details

Units:

About 149,000 in the United States (in addition, about 9,700 in Canada)

Description:

The recall includes three models of the Dirt Devil Total Pet Cyclonic Upright vacuums, model UD70210, UD70210CA and UD70210RM. The model number and manufacture date code are printed on a silver label on the back side of the vacuum. The vacuums are identical with black, gray and clear housing with red and purple trim. Total Pet is printed underneath the Dirt Devil logo in the center of the vacuum. Only vacuums with the first three digits of the four digit manufacture date code that begin with B14 through I15 are included in the recall. All recalled vacuums were manufactured between February 2014 and September 2015.

Incidents/Injuries:

The firm has received 14 reports of a detached prong that remained in an electrical outlet. No injuries have been reported.

Sold at:

ABC Warehouse, Boardman Furniture, Fred's, Walmart stores nationwide, Dirt Devil via telephone and online at www.dirtdevil.com, www.ebay.com and www.walmart.com from February 2014 through November 2015 for between $45 and $70.

Importer:

Royal Appliance Mfg. Co., of Glenwillow, Ohio

Manufactured In:

Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/56712r-eng.php

Location of Model Number and Manufacturing Code

The model number and manufacture date code are printed on a silver label on the back side of the vacuum.

Affected Date Codes

Only vacuums with the first three digits of the four digit manufacture date code that begin with B14 through I15 are included in the recall. All recalled vacuums were manufactured between February 2014 and September 2015.

I Have an Affected Model, What Do I Do?

Consumers should immediately stop using the recalled vacuums and contact Dirt Devil for instructions on receiving a free replacement vacuum at 800-373-6290 from 8 a.m. to 6 p.m. ET, Monday through Friday or online at www.dirtdevil.com and click on the "Support" tab at the top of the page for more information.

About U.S. CPSC

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. - 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact

Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800

Dirt Devil® is committed to providing dependable, safe floor care products. We appreciate your cooperation and thank you for your business.

 

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